What clients are saying...
Excellent, 5 star. Susan's personality, professional knowledge, and availability were very helpful for me to experience a trouble free transaction. She is always available to answer questions and get the things done quickly and efficiently. I absolutely recommend her to friends and family.
Susan went above and beyond during my whole selling process, especially in caring for the house the last few weeks when I had moved out of town, and then during a closing process that was complicated by last minute requirements imposed by the buyer's lender. She was a pleasure to work with throughout - from pricing and staging advice to finding a good contractor in a hurry and just plain being available to answer my many questions. I am grateful for Susan's calm and expert support and guidance. I have recommended her to friends.
Thanks to Susan Campbell, we own our beautiful property in Cedarburg. Her professionalism, expertise and warmth; made this experience unique. She was more than an agent...she was a friend. I can't say enough good things about Susan. She held our hand and listen to us. We are so grateful. Thanks again!!!
Susan was fantastic! Extremely helpful and responsive every step of the way. She made the entire buying and selling process worry-free. We couldn't have asked for a better agent. Recommended!
I loved working with Susan! On numerous occasions she went above and beyond to help us get a great house in a challenging market. She made the home-buying process simple as a first-time buyer. Susan was accommodating to us as out-of-town buyers and was able to work with us at times that suited our schedules. She is friendly, thoughtful, and dedicated.
Susan is simply outstanding. She sold my parents home in the summer of 2021 and helped them with a difficult transition from their home to an a elderly apartment community. She sold my home in July 2022. She understood the unique features of my home and the need to find a particular type of buyer. She marketed my home perfectly and helped me weather the emotional rollercoaster of preparing a home for sale after living in it for over 20 years. We were in communication daily when the house was on the market, and she answered questions for me even after the sale was complete. I could not give her a better recommendation.
Susan is an excellent realtor. She went above and beyond to find the perfect home. She did meticulous research and was prepared for this competitive market. All of her hard work paid off when my bid was the winning one for a property with multiple offers within hours of listing. She is a consummate professional and I couldn't be more happy with her help and the final result.
We assumed that selling our family home in a crazy market would be stressful, but Susan Campbell made each step logical, manageable, and pleasant. Susan is very knowledgeable, calm, and truly enjoyable to work with. Her communication with us and other realtors was always timely, clear, and highly professional. Her guidance was grounded in her experience but also flexible enough to meet our needs. She paid great attention to all sales details and invested a personal and aesthetic interest in staging our home with her own deecor, props, and tasteful creativity. Our home photos, video, and showings were outstanding! It's clear that Susan truly enjoys not only the details of real estate but also the relational realm of understanding her clients' priorities and perspectives. Thank you for an enjoyable, informative, and easy home sale, Susan!
Working with Susan Campbell was a pleasure. She is knowledgeable about the market, helpful and supportive with sales tips and negotiated an remarkable price for my condominium. In addition, she followed up with encouragement and information through the closing. Thank you, Susan.
From start to finish , Susan communicated with me , kept me in the loop on showings and feedback..Susan was a delight to work with, made it easy for me and my family which was much appreciated ..Thank you Susan for making a stressful situation turn out great !
Susan is a five star broker, not only is she a great broker, but she is also a nice person. She made the process very easy for two old folks. We will recommend her to anyone who is looking for a broker, thanks again Susan.
This is the very first time that we have used an agent !!! Boy are we glad we found Susan !!! Follow up and attention to detail are her middle names; Susan was right on in suggesting a sales price for our condo; great experience and intuition. I would recommend....as a matter of fact I already did many times....her to all my family and friends. Thank you Susan for making the selling experience so seamless.
When I was faced with an unexpected move and needed to find a home quickly, it was such a blessing to have Susan on my side. She guided me through every step of the home-buying process, taking the time to explain every detail to me, and putting me at ease when complications arose. She has an amazing knowledge of the market, right down to how the outcome of a Packers game will affect showings for the following week! Her excellent attention to detail saved me thousands of dollars when she spotted a mistake made by the appraiser. Even when the purchase of my home was complete, she was more than happy to help with any questions of concerns that came up. She is kind and smart and an absolute wealth of knowledge. I could not be more happy with my new home, and I have Susan to thank for helping me get here.
Susan was a pleasure to work with. Great communication and attention to detail. We were able to get it sold quickly and the details ran smoothly. Her staging items gave just the right touch to make the pictures pop. Thank you Susan!
A family member who lived independently at home was encountering health problems that made it clear that a move to assisted living was necessary. I travelled to help with healthcare decisions, locate a new residence, and get the home on the market. Susan Campbell from Shorewest Realtors was my trusted partner in getting the house ready to show and advising on a sales strategy that would quickly drive offers. It was less than 48 hours between the first showing and acceptance of a cash offer that all parties were pleased with. The Shorewest Closing Coordinator was very efficient and was able to work with me after I had returned home. We closed less than two weeks after the offer was accepted and we are now spending our time making the transition to assisted living as pleasant and fun as we can Thanks to Susan and the Shorewest team!
We were so lucky to work with Susan! She was very knowledgeable and organized in all aspects of the home buying process and always worked to be ahead of the curve. She was a perfect balance of kind and assertive. If there was a question she couldn't answer right away, she would do the research to help us figure out the best solution. Her communication skills were also spot on. She is still helping us with things that have come up since selling our home, and we are so happy she was our realtor! It wouldn't have been the same happy and memorable experience without her!
Working with Sue was a positive experience. she was easy to get a long with & has a very positive can do attitude. In my case we had a property to sell which was an estate transaction. We were not able to fix it up for a top dollar sell & Sue understood this & helped us with our goal. We also had complications with our property due to a inspection report, we had many issues that needed to be addressed in a relatively short time period. Sue was instrumental in helping me work thru each issue which I would not have been able to do on my own. She found contractors for us & even fronted the money out of her own pocket since timing & distance were problematic for us in order to keep with the tight time line. She worked really hard on this project more so than many people would have done. There were so many small details that she took care of on her own with out being asked & also kept me in formed of what we did , were we were at currently & what needed to be done. She is a really honest forthcoming hard working person & also very personable that made everything comfortable even in very unpleasant situations that needed to be addressed. I could not recommend Sue more highly to sell or buy real-estate.
How was my experience with Susan Campbell you ask? Honestly, there isn't enough time nor space to describe what it was like having her as my realtor. I won't bore you all with my long journey, however, I do know that I could not have completed the ride of selling my condo and finding another one without her. Susan was literally with me every step of the way and then some! She is so competent, thorough, professional, conscientious as well as kind. She listened to me, answered every question I had (which I had many) and was always 10 steps ahead of me. Believe me when I say, she covered all bases. I never felt alone through the entire process, in fact, I always felt comforted knowing she had my back. Shorewest is fortunate to have her representing their company but more importantly, I was even more fortunate to have her as my realtor. Thank you Susan Campbell. I love my new home!!!
Susan did an amazing job helping us buy our first home. Her knowledge of the market really helped with getting in and seeing houses right away which was extremely important given how quickly houses were moving. Her expertise working through the process helped keep things going smoothly and she was able to help keep us and the sellers on track even with a tight timeline. We would recommend Susan to anyone who is looking for a house.
Susan went above and beyond to help us in our search for a home. We began looking right at the start of the pandemic, when everything was shutdown and closed, but she made sure we were up to date and informed. Susan truly made a difference for us working hard day and night to get us into our home. We can't thank you enough!
Susan is congenial and helpful, her advice is low key and meaningful.
Susan was nothing short of fantastic to work with. Really. Had stumbled upon an open house showing which she was running and decided to work together. She was able to tailor a home search to my needs and find properties coming for sale with a much greater relevance than the other Realtors I had been working with at the time. Not to mention she had these listings sent my way often a day before the other Realtors had been able to. This is critical in the hot housing market that I was competing in. Every step of the way she provided great council and advice. This was my first home purchase (last was an as-is foreclosure sale, bit different) and she coached me through every step of the way while keeping my best interests in mind. Not to mention her stellar response time and available at all hours of the day went above and beyond what was expected. I truly have nothing negative to say about this experience with Susan and Shorewest realty. I'm eager to dive in and make this new house a home! Thank you!
Susan has been great to partner with as we sold and bought our new house. Our whole journey was amazing as we had solid communication and support from our real estate agent. What really left an impression on me was that she intends to stay in touch even after we signed the last set of papers.
Selling my family's home was a daunting task. Within a year I'd lost my elderly mother, my step-father and, unexpectedly, my brother (all of whom lived there). The house was vacant, in need of a significant face lift and with no other family members in the area to help me out. Do I sell it as-is or do I invest the time? And then there was Susan. She was an angel, a gift from a higher power. She held my hand and guided me the entire way. Answering questions, calling contractors for quotes, opening the house when I wasn't available, answering more questions. She took the garbage cans to the end of the driveway, staged the house with her own furnishings, talked me off numerous ledges and never seemed to get frustrated with the number of emails and texts I bombarded her with. She was knowledgeable, supportive, and reassuring. I will be forever indebted to this lady.
Susan was fantastic. We thought this was going to be a very straight-forward sale. The sale was much more complicated then we anticipated and Susan was on top of it all - forms, emails to the sellers, etc. She was very responsive if we had a question or concern. She made our first time home buying experience great!
Susan is the best. I could call or text her with questions when ever I had them. If she didn't have the answer, she would ask someone and get right back to me. Sometimes I would call her at the last moment wanting to see something and she would go out of her way to make it happen. Always cheerful and ready to help.
She is a caring professional who will listen and communicate openly about any questions and concerns in the home buying process. She is effiecent in respecting timelines and willing to work late hours. I am happy that she was my realtor for my first home (condo) purchase.
Susan was terrific. If you were to look up a challenging client in the dictionary you would find my photo. She took all my challenges in stride and kept positive. I would use Susan again.